FAQ

How does the GenNarino work?
The GenNarino sends electrical pulses of specific patterns that stimulate the nerves associated with the salivary glands secretion. The stimulated nerves excite both the salivary glands directly to secrete more natural saliva and also stimulate the salivation center of the brain to further command the salivary glands to secrete more saliva.

Can we feel the electrical pulses?
No. The pulses intensity is below the sensitivity level of the patient.

Does the GenNarino release stimulating materials like lemon, acid, etc?
No, the GenNarino generates only electrical stimulation.

Can I sleep with the GenNarino?
No.

Can I use the GenNarino in airplanes?
Yes, except during takeoff, landing and turbulences.

Can I use the GenNarino while practicing sport activity?
No.

Can I use the GenNarino outdoors?
Yes.

How often should I use the GenNarino?
One should use the GenNarino on a need base; some patients report sufficient effect by using it for 1 minute 3-4 times a day, others need more time, about 5 minutes. Yet it is recommended not to use the GenNarino more than for 10 minutes per hour.

Can I press the same command on the remote control twice or more?
Yes, pressing the same command has no effect as only the last command counts.

Does the GenNarino generate stimulation while it is in OFF status?
No, upon turning it OFF, the stimulation stops immediately.

If the GenNarino is left at ON, does it generate stimulation at all time?
Yes, the GenNarino built-in microprocessor reduces the stimulation intensity after several minutes on ON status, yet a low level. Stimulation is always produced until turned OFF. This mode is designed especially for using the GenNarino during the night.

How do I know that the GenNarino is working?
Place the GenNarino in a shaded or weakly illuminated room. Point the remote control toward the GenNarino, aim at the electronic module and press the ON button. If the GenNarino is active a short flash light (in amber color) will come out of the GenNarino. You can repeat the test several times to be sure of the results. If no light is visible the GenNarino's battery may be out of power.

How long does the battery last?
The GenNarino is designed to operate for up to 12 months. However, based on the intensity of usage, the battery may run out of power earlier. In any case it is forbidden to use the GenNarino for periods longer than 13 months from manufacturing date. The manufacturing date is stamped on the back cover of the shipment box.

Can I replace the battery?
No.

Should the GenNarino be protected from direct sun light and strong illumination?
Yes, the GenNarino remote control receiver may be activated by direct sun light or strong lights and the battery run out of power faster; furthermore, direct sun light may deform the GenNarino and spoil its matching to your lower jaw shape.

Should the GenNarino be protected from heat?
Yes, heat may deform the GenNarino and spoil its matching to your lower jaw shape. It is recommended to keep the GenNarino in its carrying case while not in use.

When renewing my GenNarino order, does my dentist need to take my lower jaw impression again?
Yes, during a period of about a year changes in the jaw shape may occur requiring manufacturing a new matching-mold.